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Saturday Sales Support

We are looking for Saturday Sales Support.

Stonehouse Homes Estate & Letting Agents has now been established 5 years and are looking to recruit Saturday Sales Support. 

We pride ourselves in our Customer Service and are passionate about our brand. You will be the face of our Company on a Saturday playing a key role in our team. Meeting and greeting customers in our office. At times you will be working on your own during this very busy day of the week, therefore you must be Confident, outgoing, well presented, bubbly, reliable and flexible.

Key Duties

  • Greeting and dealing with customers and clients professionally both in branch and on the telephone
  • Professionally answering the telephone to customers to the company standard and helping customers with their enquiries.
  • Taking accurate messages
  • Registering applicants on our property software database, both on the phone and in branch obtaining critical information to maximise business opportunity. Booking a valuation and/or mortgage appointment where relevant.
  • Arranging viewings and valuations (and booking in our online diaries) as promptly as possible.
  • You will also be required to keep the office tidy at the end of the day and do final end of day checks

Experience / Skills / Attributes

  • Confident, well presented, professional receptionist who has excellent communication skills and is at ease dealing with the public in person and on the telephone
  • Must enjoy working with the public and demonstrate experience of delivering excellent customer service
  • Computer literacy and accuracy is essential as the position involves directly inputting into a property software database whilst liaising with the public on the phone or in person
  • PR5 geographical area knowledge is important, living locally to our Walton le Dale branch would be an advantage
  • Confident, well presented, professional receptionist who has excellent communication skills and is at ease dealing with the public in person and on the telephone
  • Must enjoy working with the public and demonstrate experience of delivering excellent customer service
  • Computer literacy and accuracy is essential as the position involves directly inputting into a property software database whilst liaising with the public on the phone or in person
  • PR5 OR PR4 geographical area knowledge is important, living locally to our Walton le Dale or Longton branch would be an advantage
  • A full driving license and car owner preferred

In return we offer a rewarding career in a fun, fast paced but highly professional business. You will be part of a highly motivated, happy team, driven to provide exceptional service to our customers and to grow our business in the right way. This is an entry level role in a view to develop within the company.

This is a great position for someone who is wanting to get into the property industry. We care for our staff and continuously develop and  improvement of our people and making our business a great place to work.

A uniform will be provided and expected to be worn with your own suit or jacket. We also reward our hard working colleagues with a bonus and commission structure, optional company pension and increased pay once experience is gained.

The starting salary is from £7.50 per hour depending on past experience and performance once in the role.  Mileage is payable if applicable. Other staff incentives include nights out, bacon butties or gym membership for the fit ones! Holidays are 6 Saturdays per year plus any bank holidays.  There will also be opportunities to work extra to cover holidays of other staff members once fully trained.

To apply please send a cover letter explaining why you would exceed in this role along with your CV.  Application forms can also be obtained by emailing karen@stonehousehomes.co.uk or calling 01772 252136. Closing date 10th October 2018.

Applications with a covering letter introducing yourself to us are far more likely to be considered for interview than an application simply sending in a CV.